eMail ID
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Easily identify email messages from legitimate senders. Trend Micro eMail ID helps you avoid opening and acting on phishing messages attempting to spoof real companies. Download By clicking "Download" you accept the End User License Agreement and Automatic Update feature. |
Trend Micro eMail ID is a browser plug-in that helps you identify legitimate email messages in your inbox. It uses a two-step check to verify the authenticity of messages from hundreds of major companies and then displays the result in the “from” area so that you'll know what's real. This helps you avoid opening and acting on phishing messages attempting to spoof real companies.
Trend Micro eMail ID helps you avoid fake messages and risks associated with them. It also helps you find legitimate messages quickly and gives you the confidence to open and act on those messages. It complements other Trend Micro tools and products by operating directly in your email client, helping you have a safer and more productive online experience.
TrendMicro eMail ID adds Truemark® icons to your email inbox and open messages to indicate legitimate messages from hundreds of major companies. It operates in a similar fashion across all webmail clients and Outlook Express, so you don’t have to learn a different interface as you check your email in different clients.
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Email Programs
- AOL® webmail
- AIM® mail
- AT&T® Yahoo!® Mail
- Yahoo!® Mail
- MSN® Hotmail®
- Windows Live™ Hotmail
- Gmail™ (standard and basic)
- Earthlink® web mail
- Microsoft® Outlook® 2003 and 2007
- Microsoft® Outlook® Express 6.0
Operating System
- Microsoft™ Windows™ XP
- Microsoft™ Windows™ Vista
Web Browser
- Microsoft™ Internet Explorer 6.0, 7.0, or 8.0
- Mozilla™ Firefox™ 2.0 or 3.0
Internet Connection
- High-speed (broadband) Internet access
Feedback
Although Trend Micro does not provide free technical support for eMail ID, we do encourage you to provide your feedback and suggestions regarding your experience with this free tool.
Frequently Asked Questions
- What is an Identified Sender?
- Are messages without a Truemark icon suspicious?
- What kind of icons will I see in my inbox?
- Can eMail ID be spoofed?
- How is eMail ID supported?
- Will this change my current email solution or provider?
- Will Trend Micro see my email?
- Can Trend Micro eMail ID be spoofed?
- What's the difference between this solution and a spam filter?
- How easy is Trend Micro eMail ID to install?
What is an Identified Sender?
These are primarily retail and financial providers who publish authentication data and work with vendors like Iconix to help users identify and confirm email senders. Some senders have taken the additional step to enroll with Iconix and have their corporate logo also appear alongside the Truemark icon for improved identification.Are messages without a Truemark icon suspicious?
Messages without a Truemark icon should be treated with the same caution you use now to open messages. It may mean that the sender does not send authenticated mail or that they are not currently an identified sender in the Truemark service.What kind of icons will I see in my inbox?
After Trend Micro eMail ID confirms the source of an email message, you will see a Check Lock icon next to messages from identified senders indicating that the messages are from that sender.Before displaying the icon, we perform an identification function in the background. Identified senders consist of hundreds of companies we have recognized as senders using publicly available information about the sender's domain and business. These senders represent many of the top online sites for retail, travel, auctions, banking, dating, etc., and other companies that have enrolled with us.
Can eMail ID be spoofed?
The eMail ID solution couples our advanced technologies with authentication techniques such as Yahoo!'s Domain Keys and Microsoft's Sender ID to confirm the source of an email, and will support Domain Keys Identified Mail (DKIM), which is a joint effort between Cisco and Yahoo!, as it is adopted in the industry. This combined solution makes it very difficult for bad guys to spoof the identity of emails with a Truemark icon.How is eMail ID supported?
eMail ID is a free tool and so we do not offer phone or email support. There is a comprehensive FAQ available online which covers most support issues Iconix has encountered. If a user should contact Trend Support regarding eMail ID and the user has been unable to resolve their issue, Trend Support will direct them to Iconix’ Support line. Iconix has requested that we do not publish their Support phone number, but is comfortable with our Support organization providing it to users.Will this change my current email solution or provider?
No. You continue using the same email browser or client that you are using now. Your email experience will remain the same, except now you'll be able to see the Truemark icons, and when you mouse over the icon, an email certificate will show you more details about the message.Will Trend Micro see my email?
No. Your email continues to travel the same path it always did. Your messages are NOT routed through Trend Micro. The eMail ID software simply checks messages in the inbox to see if the sender is on our list of identified senders.Can Trend Micro eMail ID be spoofed?
Trend Micro eMail ID couples our advanced technologies with authentication techniques such as Domain Keys and Sender ID to confirm the source of an email. This combined solution makes it very difficult for bad guys to spoof the identity of emails with a Truemark icon. Still, to be sure your computer is protected to the greatest extent possible; you should also use other Trend Micro tools and products.What's the difference between this solution and a spam filter?
Spam filters are like a net that stop emails by using suspect words, characters, sender reputation, etc. Trend Micro eMail ID doesn't filter or prevent email messages from coming in, we just help you identify messages from legitimate senders quickly and easily.How easy is Trend Micro eMail ID to install?
Installation is a snap!- US/tools/security_tools/emailid/download] to go to the download page.
- Click Run or Save (we recommend ‘Run’) in the new window that appears. The download will start.
- You will be asked to allow automatic updates, click 'I Agree' to continue.
- During the installation you will be asked to close your internet browser to complete the install, click yes.
- Next screen will show that you are finished. Congratulations!
Trend Micro Preferences
Location- Internet Explorer – located under Tools > Trend Micro Preferences
- Firefox – located under Tools > Trend Micro Preferences
- Outlook Express – located under Tools > Trend Micro Preferences
- Start > All Programs > Trend Micro > Trend Micro Preferences
- Preferences/Internet Explorer – allows you to enable Trend Micro eMail ID for each of the supported webmail services accessed through Internet Explorer
- Preferences/Firefox – allows you to enable Trend Micro eMail ID for each of the supported webmail services accessed through Firefox
- Preferences/Outlook Express – allows you to enable Trend Micro eMail ID for use with Microsoft Outlook Express
- Check for Updates – check for newest versions of Trend Micro eMail ID. Not normally required since Trend Micro eMail ID automatically checks for updates.
